What is the cost of opening an urgent care franchise in the UK?

Opening an urgent care franchise in the UK can be a lucrative business opportunity, given the increasing demand for accessible healthcare services. However, it is essential to understand the costs involved and other requirements before proceeding with such an investment.

1. Franchise Fee

The initial franchise fee for an urgent care franchise in the UK typically ranges between £20,000 to £50,000. This fee grants you access to the franchise’s brand, business model, and operational support.

  • Franchise Fee: £20,000 – £50,000
  • What it covers: Brand rights, initial training, operational support, and marketing materials.

2. Initial Investment

The overall investment required to open an urgent care franchise can vary depending on the location, size, and specific brand you choose. Generally, the total initial investment can be between £150,000 and £500,000. This includes all startup costs, such as:

  • Property lease/rent: Costs vary greatly depending on location, with city center properties being more expensive than suburban or rural areas. Rent can range from £30,000 to £80,000 annually, depending on the location.
  • Renovation and Equipment: You’ll need to invest in medical equipment, office furniture, reception areas, examination rooms, and sometimes waiting areas. This can cost anywhere from £50,000 to £200,000, depending on the scale of your clinic.
  • Insurance: As a healthcare provider, insurance is a significant component. Medical malpractice and business liability insurance can cost between £5,000 and £15,000 annually.
  • Marketing and Branding: To get your clinic established in the local market, you may need to invest in local marketing efforts. This can include online ads, local flyers, and social media promotion, with costs ranging from £10,000 to £20,000 in the first year.

3. Ongoing Fees

Once your urgent care clinic is open, there will be recurring costs associated with running the business, which may include:

  • Royalty Fees: Most urgent care franchises require franchisees to pay ongoing royalty fees. These fees typically range from 5% to 10% of your monthly revenue.
  • Marketing Fees: Additionally, many franchises charge a marketing fee of about 2% to 3% of monthly revenue for national or regional advertising.
  • Operating Costs: These include staff salaries, utilities, inventory for medical supplies, and maintenance. Staff wages for medical practitioners and administrative staff can range from £200,000 to £500,000 annually, depending on the size of the clinic.

4. Financial Assistance & Funding

If you are concerned about the upfront costs, several banks and lenders in the UK offer funding options for franchise businesses. You may be eligible for a loan if you can provide a solid business plan and meet the lender’s criteria.

  • Loans and Grants: You can apply for a business loan from traditional banks or online lenders. The interest rates will vary, but typically range from 5% to 8% annually.
  • Franchise Financing Programs: Some urgent care franchises may have financing programs or preferred lender relationships that offer more favorable terms to help cover part of the upfront costs.

5. Training and Support

As a franchisee, you will receive comprehensive training and ongoing support from the franchisor. Training typically covers clinical operations, medical procedures, legal and regulatory requirements, staff training, and customer service. This is often included in the initial franchise fee.

  • Initial Training: Franchisees often spend 1 to 2 weeks in training programs. Some franchisors offer ongoing support through workshops, online resources, and periodic check-ins.

6. Legal and Regulatory Requirements

Opening an urgent care clinic in the UK involves a series of legal and regulatory steps. You must comply with healthcare regulations and obtain necessary licenses from the Care Quality Commission (CQC).

  • Care Quality Commission (CQC) Registration: Before opening, you must register with the CQC. The registration process can take up to 3 months and typically costs £2,000 to £5,000.
  • Licensing & Accreditation: You may also need to pay fees for professional accreditations or certifications, which ensure that the clinic complies with medical standards and offers safe healthcare services.
  • Health & Safety Regulations: Compliance with UK health and safety regulations is essential, and failure to adhere to them can result in fines. This includes maintaining clean facilities, staff training in first aid, and ensuring all equipment meets safety standards.

7. Expected Profit Margins

The profit margin for an urgent care franchise can vary widely depending on location, operational efficiency, and the services offered. On average, urgent care clinics have profit margins between 10% to 20%.

8. Location and Demographics

Choosing the right location is critical to your success. High-traffic areas near residential neighborhoods, busy retail spaces, or business hubs tend to perform better. Demographics, such as the age, health status, and income level of the local population, should also be considered when selecting a location.


Disclaimer: The above details are provided for informational purposes only and may vary based on factors such as location, brand, and market conditions. No guarantee of accuracy is provided.

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